Frequently Asked Questions
Everything you need to know about your next favorite cap.
How do I determine my scally cap size?
We recommend measuring the circumference of your head about a half-inch above your ears. Compare your measurement to our size chart located on each product page to ensure the perfect 'Boston' fit.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with tags attached. Exchanges are always free to ensure you get the right style and size.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while international shipping times vary by destination.
How should I clean and care for my cap?
To maintain the shape and quality of your scally cap, we recommend spot cleaning with a damp cloth and mild detergent. Do not machine wash or dry, as this can damage the brim and fabric integrity.
Do you offer international shipping?
Yes, we ship our caps worldwide. Shipping rates and estimated delivery times are calculated at checkout based on your specific location.
What materials are used in your caps?
Our caps are crafted from premium materials including wool blends, high-quality cotton, and specialized linens, designed to provide both durability and comfort in any season.